
DNCR API integration solution for Dubai UAE
Driving Compliance and Efficiency with Advanced DNCR Solutions: A Strategic Approach for Ring Edge
Read postThe Ring Edge Business Connect CRM Dashboard streamlines customer interactions, boosts sales performance, and automates workflows all in real time.
Rely on our knowledgeable support team to help you get the most out of our platform. We're available to answer questions and provide guidance.
Contact usSeamless API integration and cloud solutions to enhance productivity and customer experience.
Enhance productivity with Ring Edge Cloud Call Center Solutions.
Unlock Live Dashboard Real-Time Insights & Performance Monitoring.
Boost efficiency with predictive dialing auto-connect agents, no manual dialing.
Auto-record calls to ensure quality, compliance, and training standards.
Empower your team with a mobile app for seamless call management.
Track, monitor, and analyze all call activities with detailed logs.
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Features
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Desktop App
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Call Recording
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Call Reporting
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Dashboard Access
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Manual Calls
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Transfer call & call Forwarding
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Get Notification for Each Call
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Network Security
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Conference Call
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Mobile app
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Silent Monitoring
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IVR Setup
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Voice mail
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Time Restriction
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Call Repetition
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Do-Not-Disturb (DND)
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Direct preview
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Call Pacing Control
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Wrap-up-Reasons
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Predictive dialing
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Answering Machine Detection
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Schedule call backs
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Retry Logic for Unanswered Calls
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Call Queuing
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Inbound IVR based campaign
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CRM Integration
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High Availability
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Backups and Disaster Recovery
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24/7 support
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Yes, Ring Edge supports a "Bring Your Own Carrier" (BYOC) model, including SIP, PRI, GSM, and traditional analog lines, ensuring seamless connectivity.
Yes, Ring Edge provides an on-demand call recording feature, allowing users to securely record calls when handling confidential information or identity verification processes.
No, Ring Edge’s cloud-based call center operates entirely online, requiring only an internet connection—no additional hardware is needed.
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