Dashboard Management

The intuitive interface allows you to manage call routing, monitor agent activity, and adjust workflows on the fly. Whether you're overseeing a small team or a global operation, our dashboard ensures smooth communication, improved productivity, and quick decision-making through actionable insights and easy-to-use management tools.

Share tools quickly and confidently in minutes

Real-Time Call Analytics

Access live data on call volume, call duration, and agent performance, providing immediate insights to optimize operations.

Connect every part of your entire business

Customizable Dashboards

Personalize dashboards with widgets and metrics that are relevant to your business needs, providing a clear overview of performance.

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Maintain compliance and control your apps

Call Routing & Workflow Management

Easily configure and adjust call routing strategies, ensuring calls are directed to the right agents or departments.

Historical Call Data

Access past call logs, recordings, and detailed reports to analyze trends and make informed decisions.

Key Features That Drive Success

Cloud Calling Services

Cloud Calling Service with Ring Edge leverages advanced cloud-hosted systems to enable seamless voice communication over the internet.

3rd Party CRM Integration

Integration with 3rd Party CRM connects communication systems with external CRM platforms to enhance efficiency and customer interactions.

Unlimited Call Recording

Ring Edge enables businesses to securely record, store, and access all calls without limits, ensuring compliance and efficiency.

Customizable Reports

Customizable Reports enable businesses to generate tailored insights by choosing specific metrics, enhancing data analysis and decision-making efficiency.

Advanced Call Analytics

Insights into call center performance, agent productivity, and customer satisfaction, improving efficiency and decision-making.

Call restriction

Ring Edge Call Restriction enhances security by blocking unauthorized calls, efficient and business communication operations.

Frequenlty asked questions:

Can you help reduce call center communication costs?

Yes, our VoIP and cloud-based solutions are designed to be cost-effective and reduce operational expenses.
Do you offer maintenance and support for our existing systems?

Absolutely. We provide ongoing maintenance, troubleshooting, and 24/7 support for all your networking needs.
What is your response time for technical issues?

We prioritize quick responses, offering solutions within predefined SLAs to ensure minimal disruption to your operations.
Do you offer remote solutions for hybrid call centers?

Yes, we specialize in setting up secure and efficient remote work environments with VPNs and cloud telephony.

GDPR Compliance