Productivity

Enhance efficiency and streamline operations with tools designed to maximize productivity across your organization.

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Browser Notifications

Receive real-time updates with incoming call pop-up notifications directly on your browser whenever the browser dialer is open.

Connect every part of your entire business

Custom roles & Permissions

Adapt user access with precision, taking control of your management by defining roles and permissions to fit your organization’s unique needs.

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Maintain compliance and control your apps

Customizable Service Level Wait Time

Achieve the perfect balance and customize service level wait times for an enhanced customer experience and optimized workflow. Define queue time limits before calls are escalated or rerouted, leveraging Ring Edge's advanced capabilities for seamless call management

Out of Hours Service

Set operating hours and automate responses to keep customers informed, using Ring Edge for efficient communication.

Key Features That Drive Success

Cloud Calling Services

Cloud Calling Service with Ring Edge leverages advanced cloud-hosted systems to enable seamless voice communication over the internet.

3rd Party CRM Integration

Integration with 3rd Party CRM connects communication systems with external CRM platforms to enhance efficiency and customer interactions.

Unlimited Call Recording

Ring Edge enables businesses to securely record, store, and access all calls without limits, ensuring compliance and efficiency.

Customizable Reports

Customizable Reports enable businesses to generate tailored insights by choosing specific metrics, enhancing data analysis and decision-making efficiency.

Advanced Call Analytics

Insights into call center performance, agent productivity, and customer satisfaction, improving efficiency and decision-making.

Call restriction

Ring Edge Call Restriction enhances security by blocking unauthorized calls, efficient and business communication operations.

Frequenlty asked questions:

Can you help reduce call center communication costs?

Yes, our VoIP and cloud-based solutions are designed to be cost-effective and reduce operational expenses.
Do you offer maintenance and support for our existing systems?

Absolutely. We provide ongoing maintenance, troubleshooting, and 24/7 support for all your networking needs.
What is your response time for technical issues?

We prioritize quick responses, offering solutions within predefined SLAs to ensure minimal disruption to your operations.
Do you offer remote solutions for hybrid call centers?

Yes, we specialize in setting up secure and efficient remote work environments with VPNs and cloud telephony.

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