Dialer Features
A laptop or a phone with an internet connection. That's all users need to use our Dialer from anywhere in the world. Make and receive inbound and outbound calls from any device.
Extensions
Configure and Manage IVR Extensions to seamlessly direct customers to the appropriate agent or department. This enhances call routing efficiency, ensuring customers are connected to the right resource quickly.
Progressive Dialing
Dials numbers one at a time when agents are available, balancing productivity and personalization.
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Voicemail
Never miss a message with Ring Edge's Voicemail feature! Ensure you capture crucial customer messages even when your team is unavailable by redirecting calls to a designated, recorded voicemail system.
Phone Book
Centralize your directory with Ring Edge's Phone Book feature! Consolidate your customers' names and numbers into a single, quick-access list. Deliver a personalized experience by addressing customers with their information while maintaining control over agent access to phonebook details, ensuring enhanced privacy and data security.
